Yakushima Adventure Journey Co., Ltd.
屋久島冒険旅株式会社

Request a Quote on WhatsApp (B2B)

Fast availability checks → quotation → booking confirmation. We use WhatsApp as the primary channel for speed and operational clarity. (A contact form is also available on the main page.)

Typical reply: within 2 hours (9:00–18:00 JST) Licensed Travel Business (Regional) Airport & Port delivery

What to Send (Copy & Paste)

To speed up quotation and avoid back-and-forth, please include the items below. Copy the template, fill it out, and send it to us on WhatsApp.

Open WhatsApp
Tip: If you already have a pax list and preferred accommodations, paste them at the end of the message.

Included / Not Included

Included

  • Accommodation
  • Rental car
  • Activity gear (slot-based as per package)
  • Vehicle handover at Yakushima Airport / Anbo Port / Miyanoura Port
  • Operational guidance for self-use gear (condition sharing, safety notes)

Not Included

  • Airfare / ferry tickets
  • Meals
  • Guided tours (optional)
  • Insurance (optional; available upon request)
  • Personal expenses / entrance fees (if any)

Notes (B2B)

  • Supplier-specific restrictions (capacity, vehicle class, blackout dates) will be clarified on quotation.
  • Weather/sea conditions may require itinerary adjustments for safety. We propose the safest feasible alternative plan.

Operations & Terms (B2B)

Payment terms (first-time transaction)
100% prepayment is required within 3 business days from invoice issue date after reservation confirmation. From the second booking onward, terms are reviewed individually based on transaction history.
Cancellation policy
Standard policy (unless a supplier’s policy is stricter, which will be stated on the quotation/invoice):

• 10+ days before start date: 0%
• 7–9 days: 30%
• 3–6 days: 50%
• 0–2 days / no-show: 100%

Weather/transport disruptions (e.g., ferry/flight cancellation): we will propose the safest feasible alternative plan. Refund handling depends on supplier rules and booking status; details will be clarified case-by-case.
Response channel
WhatsApp is our primary channel for speed. If your team requires it, we can also handle requests via the contact form on the main page.

Response Hours

  • Business hours: 9:00–18:00 (JST)
  • Typical response: within 2 hours during business hours
  • Languages: Japanese / English

Emergency Contact Flow

If any urgent issue occurs during stay / driving / outdoor activities, follow the flow below to minimize risk and ensure fast coordination.

1) First contact (recommended)
Send a WhatsApp message to our team with: client name + exact location + situation + urgency.
2) If immediate danger
Call Japan emergency services immediately:
• Police: 110
• Ambulance / Fire: 119
• Coast Guard (marine incident): 118
3) Then update us
After contacting emergency services, send us an update on WhatsApp (what action was taken). We will coordinate support and alternatives.

Safety-first rule

  • If conditions are unsafe, we will stop gear lending and switch to safer alternatives.
  • Itinerary may be adjusted based on weather, sea conditions, warnings, and guest fitness.